Terms & Conditions

1. The service

Camp Belz Maintenance Desk is a maintenance ticketing and notification service owned and operated by Protect Travel LLC, 1368 38th Street, Brooklyn, NY 11218. Protect Travel LLC is a company owned and operated by Protect Plus Insurance Brokerage Inc (protectplusins.com). It allows residents, unit owners, and authorized staff to report and track maintenance issues in camp units and buildings. By submitting a request or messaging our maintenance number, you agree to these terms.

2. Acceptable use

• Only submit genuine maintenance requests for camp units or buildings.
• Provide accurate contact information so we can reach you about your request.
• Do not send spam, abuse, or content unrelated to property maintenance.

3. SMS text messaging program

Protect Travel LLC operates the Camp Belz Maintenance Desk SMS program and is the sender of every message. We never send messages for any other business, brand, affiliate or third party. Residents and unit owners who request maintenance and expressly opt in receive transactional, non-marketing messages about their own maintenance request: confirmation, follow-up questions, scheduling, repair-status updates, completion confirmation, and feedback requests.

How you opt in

• On the web form at campbelz.net/request, you enter your mobile number and actively check the optional SMS consent box, which is unchecked by default.
• Or you voluntarily send a text message with a maintenance request to our published maintenance number, (845) 999-6166. By initiating that conversation, you opt in to replies about that request; our first reply reads: “Camp Belz Maintenance: You are subscribed to updates about your maintenance request. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”

Providing a phone number, calling us, or submitting a web request without checking the consent box is not SMS consent. By opting in, you agree to receive recurring transactional text messages from Protect Travel LLC, operating Camp Belz Maintenance Desk, related only to your maintenance request. Consent to receive text messages is not a condition of purchasing goods, receiving maintenance service, or submitting a request.

• Message frequency varies depending on your maintenance request.
• Message and data rates may apply.
• Reply STOP to any message at any time to opt out and cancel. You will receive one confirmation text, and no further messages will be sent. You may rejoin by texting us again.
• Reply HELP for help, or contact customer support at fix@campbelz.net or (845) 999-6166.
• Carriers are not liable for delayed or undelivered messages. The program is supported on major U.S. carriers.
• Mobile information and messaging consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

4. No marketing messages

This program does not send marketing or promotional messages of any kind. It is used only for maintenance-request coordination.

5. No warranty

The service is provided "as is" to coordinate property maintenance. We do not guarantee response times or repair completion dates; urgent safety issues should also be reported to camp management directly.

6. Changes and contact

We may update these terms; the current version is always posted at campbelz.net/terms. Questions: fix@campbelz.net.